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Home > jLPHA > Vol. 6 (2026) > No. 1 (2026)

 

Journal of the Louisiana Public Health Association

Journal of the Louisiana Public Health Association

Abstract

Background: Connecting patients to appropriate community resources remains a significant challenge for healthcare providers in New Orleans. Existing resource guides have limitations in clinical workflows, highlighting the need for a tool tailored to healthcare professionals. The primary objective of this study was to evaluate the effectiveness of the GeauxHealth.org website in improving medical residents’ and fellows’ knowledge of community resources and decreasing perceived struggle in referring patients to community resources. Methods: We conducted a pre- and post-intervention survey among residents and fellows at two academic institutions in New Orleans. Participants were introduced to GeauxHealth.org, a locally developed and searchable online resource directory, and completed surveys before and after the intervention assessing awareness of community resources and perceived barriers to referrals. Website usage patterns were evaluated using Google Analytics. Results: The perceived struggle in referring patients to community resources decreased significantly after participants were exposed to the website GeauxHealth.org (mean 3.84/SD 0.927 versus mean 3.47/SD 0.929, p = 0.01). Analysis of intervention and control groups, however, suggests this finding might be due to a main effect of time and not necessarily to exposure to the website. Nonetheless, qualitative survey responses and objective data from Google Analytics highlight the value of the website. Overall, users reported positive attitudes toward the website and usage demonstrated high participant engagement particularly with respect to resource pages such as maternal-infant, unhoused, and primary care resources, with a bounce rate of 54% (suggesting users often found resources quickly). Conclusions: GeauxHealth.org is a practical, locally relevant intervention that enhances trainee awareness of community resources. Its adaptable framework makes it a potential model for replication in other settings.

DOI

10.59020/88432

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